SMRP Support Portal
To better serve our members and the maintenance and reliability community, SMRP is introducing a new Support Portal to help you submit questions and requests quickly and easily.
Through the portal, your request is automatically routed to the appropriate SMRP team, helping improve response times and ensuring your inquiry reaches the right staff member. All support requests are tracked and managed in one system so we can provide more efficient and consistent support.
Members can typically expect a response within 1–2 business days.
Get started by selecting the category that best fits your request, so our team can assist you more efficiently. Support topics include Certification, Membership, Annual Conference, Sponsorship, and Training Academy, covering questions such as certification applications, membership inquiries, conference registration, sponsorship opportunities, and course support.
Need additional assistance? You can reach us by phone at 1-800-950-7354 during regular business hours, Monday through Friday, 9am to 5pm Eastern.
Need help fast? Try Our LiveChat!
Located on the bottom right of your screen, our LiveChat can quickly answer most common questions. We recommend starting here for the fastest support experience.
If you wish you reach a specific staff person, please review our .