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Track 5: Work Management

Tuesday, October 23

Time   Session
9:45 AM 10:45 AM

Backlog Management – Uncovering the Mystery

Bobby Allen, CMRP, Allied Reliability
Audience Level: Intermediate

This presentation focuses on proven and effective methods of backlog management. The backlog calculation is one of the key maintenance metrics for measuring the size of approved but incomplete work. It is essential that organizations have a formal process to manage and prioritize work effectively. Utilization of a formal methodology allows organizations to sequence work into a schedule based on data rather than emotion. This presentation will cover both backlog calculations and prioritization methods to effectively manage the backlog.

11:00 AM 12:00 PM

Reimplementing CMMS and EAM

Dave Abecunas, CMRP, CAI
Audience Level: Intermediate

This presentation will be used to educate attendees on the value of the computerized maintenance management system (CMMS) and enterprise asset management (EAM) and how to perform these processes to build an action plan. Most organizations that implement a maintenance system are concerned more with the software functionality, while little attention is paid to the data being migrated. Everyone envisions the work order and reports generation, key performance indicators (KPIs) and how many people access the system, but seem to forget the old saying when it comes to software and databases ‘garbage in, garbage out.’

1:15 PM 2:15 PM

Connection Between Maintenance and Arc Flash Hazards

Tommy Northcott, CMRP, Jacobs
Audience Level: Beginner

Is your company's maintenance practice actually elevating the probability of exposure to electrical hazards? The NFPA 70E provides requirements for protecting employees exposed to electrical hazards such as shock and arc flash. This presentation will cover common issues in electrical maintenance – or lack thereof – that have direct impacts on the  probability and/or severity of electrical arc flash hazards.

2:45 PM 3:45 PM

KPI for Best Planning and Scheduling Performance

Doc Palmer, CMRP, McGraw-Hill/Richard Palmer & Associates
Audience Level: Intermediate

Several simple but essential key performance indicators (KPIs) help assess and guide proper planning and scheduling practices. Maintenance planning provides the productivity piece of maintenance and literally increases your workforce without hiring anyone. Yet we need to know if planning is working and how to guide proper deployment. This presentation will show attendees how to control the planning function and discuss tricky KPIs such as mean time between failure (MTBF) and planned vs. actual time estimates. These KPIs include scheduling, planning and storeroom support. 

4:00 PM 5:00 PM

Capturing the Knowledge of an Aging Workforce

Paul Dufresne, CMRP, Reliability Playbook
Audience Level: Intermediate

Organizations must take a proactive and direct approach to dealing with the issues associated with an aging workforce. They must take a long hard look at who is retiring and what knowledge is going to leave when they go. Companies must have appropriate countermeasures in place to capture the tacit and explicit knowledge that is vital for the continued success of their organization.

Wednesday, October 24

Time   Session
8:15 AM 9:15 AM

Case Study: Deploying CMMS Systems on Mobile Devices

Rob Garbus, CMRP, Mainsaver Software
Audience Level: Intermediate

Effective use of a Computerized Maintenance Management System (CMMS) is essential to an effective maintenance organizations.  As wireless networks have become more prevalent throughout manufacturing and processing facilities and tablet devices have become more affordable, there has been a move to access the CMMS system in the ‘field’ rather than accessing this data back in an office. This presentation discusses the consideration of moving the CMMS from a traditional desktop to mobile devices as well as lessons learned from deploying software in many different types of organizations including manufacturing, universities and power generation.

9:45 AM 10:45 AM

Validating Preventive Maintenance Using Data Analysis

Christopher Stafford, CMRP, James Hardie Building Products
Donnie Stillwell, CMRP, James Hardie Building Products
Audience Level: Intermediate

Many maintenance programs are built around calendar-based preventive maintenance (PM) procedures. This analysis demonstrates how a significant number of these procedures add relatively little to no value to the reliability of the facility, and in some cases, can even cause more damage than skipping the procedure. The analysis proposes a methodology for validating PMs by categorizing asset-based work orders into three categories: preventive, corrective and reactive. Through a workload comparison across those categories, non-value-added PMs can be identified and removed, saving the organization significant time and money.

11:00 AM 12:00 PM

Improving Data Quality By Using Best Practices

Manjish Naik, CMRP, GE Digital
Kittipong Saetia, GE Digital
Audience Level: Beginner

A major impediment for any reliability engineer or manager in determining asset performance, predicting failures and determining the most optimal strategy lies in the quality of the centralized maintenance management system (CMMS) data. The challenge is not just in the quality or completeness of the data but also in the configuration and the usage of the CMMS. This presentation discusses a two-pronged approach to improve data quality – leveraging a machine learning technique known as cognitive analytics to bridge gaps in existing data for immediate analysis and implementing best practices in the CMMS in order to fix future data.

1:15 PM 2:15 PM

Work Management Process – Backlog Management

Glenn Simmonds, Corteva Agriscience™, Agriculture Division of DowDuPont™
Audience Level: Beginner

Backlog is often spoken of as a monolithic mass of work orders living in the dark corners of the computerized maintenance management system (CMMS). In real practice, the backlog is constantly moving and changing as various resources execute their work in the work management process. In this session, we will discuss the different types of backlog that exist within a work management process, what cadence each of those backlog types is touched in executing work, basic review guidelines and some tricks and tips to help make the various reviews more productive.

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Society for Maintenance & Reliability Professionals

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