What Types of Information We Collect
We collect a variety of information when you visit our website and engage with our service. This information may include name, job title, email, company name, address, phone number, credit card information, IP address, and industry/career demographics, which identifies you as an individual or is information that can be linked to you as an individual (“personal information”).
Visitors may generally browse public portions of the SMRP website anonymously without providing any detailed information. However, personal information is required in connection with registering with the site. In addition, personal information will be requested in connection with membership registration, event activities, purchasing products or services, requesting additional information, signing up for newsletters, or submitting questions through this site.
How We Collect Personal Information
In general, a visitor will know when personal information is being collected because he or she will have to fill out a form. In addition, we may collect personal information through your use of the website and Apps, or any discussion boards or chat rooms. SMRP collects personal information at trade shows when business cards are submitted; when users download products on our website (including webinars); when applying for membership or certification; when creating a username on our community platform; when users register/attend/sponsor/exhibit/speak at events; and when users utilize our third-party job board platform.
SMRP does not knowingly collect or use any personal information from users under 13 years of age.
How We Use Information
The personal information we collect is used to communicate with visitors to improve the content of our website, to notify consumers about updates to our website, to contact consumers for marketing purposes, and to contact members and certificants about renewals and programs. We may contact you to confirm purchases, enrollment to services, or to check the accuracy of the information you provide. We may also send you notices about special offers, new products, services, promotions, upcoming events and other similar information. In addition to the other uses described in this section, we may also use your Personal Information with your consent, as you expressly authorize us to do so. We will not keep your personal information any longer than necessary, for a maximum of 10 years following your most recent interaction with SMRP (membership or certification expiration, event attendance, etc.).
How We Share Information
SMRP may provide personal information to third party agents that have been hired to help provide a requested good or service. SMRP shares chapter rosters with chapter leaders. Unless directed otherwise at the time of collection, we may also share collected personal information with third parties who may have information or services that we believe could be helpful to members or visitors. Examples of third parties with whom SMRP may share personal information include event sponsors & exhibitors, partner organizations (such as IAM) and SmartBrief. Members or certificants may opt-out from the sharing of collected information by contacting [email protected].
SMRP reserves the right to disclose without notice any information in its possession if required to do so by law, to protect or defend SMRP’s rights or property, or to respond to an emergency.
This website contains links to third-party websites which are not under the control of SMRP. We are not responsible for the privacy practices of any linked site. Links to other sites do not imply SMRP’s endorsement of the products or services, or privacy or security practices of those websites.
Our Security Protections
We use commercially reasonable efforts to make our collection of data consistent with all applicable laws and regulations. We exercise care in providing secure transmission and storage of data. However, no data transmission or storage is 100% secure. We cannot warrant that all data we transmit, store and collect will be completely secure. We take commercially reasonable efforts to create and maintain firewalls, restricted access and other appropriate safeguards to ensure that, to the extent we control information, it is used only as authorized by us and consistently with this Policy.
Your Privacy Options
We respect your privacy and recognize your right to limit how we contact you and share information. We will endeavor to correct, update or remove collected personal information, as possible upon request.
When we contact you by email, all email campaigns from SMRP will contain instructions and/or hyperlinks to opt out (unsubscribe) fromour email lists. In addition, e-mail addresses may be removed from SMRP e-mail lists at any time by contacting SMRP as outlined below.
SMRP acknowledges that you have the right to request copies of your personal data. Upon request, SMRP will provide you with a response about whether we hold any of your personal information. We may charge your a small fee for this service.
You have the right to request that SMRP correct any information you believe is innacurate. You also have the right to request to complete any information that you believe is incomplete. You can update, correct or complete your personal information by logging into your member profile or by making a request to us at the contact information provided below. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
You have the right to request that SMRP erase your personal data, under certain circumstances. You can remove your personal information from our system by logging into your member profile or by making a request to us at the contact information provided below. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
The provision of personal data is not part of a statutory or contractual requirement or obligation of your involvement with SMRP. You have the right to request that SMRP erase your personal data, under certain circumstances. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
SMRP reserves the right to modify this Policy at any time without prior notice. Your continued use of this website shall constitute your acceptance of the Policy.
Erin Erickson, Executive Director
3200 Windy Hill Road, SE, Suite 600W, Atlanta, GA 30339 USA
Direct: 720.881.6118 / Office: 404.252.3663
Contacting the Appropriate Authority
If you need to report a complaint or feel that SMRP has not addressed your concern in a satisfactory manner, you may contact the United States Federal Trade Commission using the information below.
United States Federal Trade Commission
600 Pennsylvania Avenue, NW, Washington, D.C. 20580 USA
Toll Free: 877-382-4357
Online Compaint Form