Closing Session

The Cherry on Top

We all have different measures and definitions of what it means to be successful, and no one definition is right or wrong. We’re all familiar with the common success factors; however, the number one thing you can do to ensure success personally and professionally is to add value. Organizations with great cultures add value to their people, their products and their services. Speaker, author and businessman Steve Gilliland explains how to develop and deliver value in everything you do, including:

  • How to step away from our own agendas and see what is necessary to add value
  • How to differentiate yourself from others and be recognized as the best
  • How to improve the efficiency of the process

About This Speaker

Steve Gilliland has built a multimillion-dollar company from the ground up on the same philosophy he expounds to his audiences: If you continually learn more about your company, your industry, your customer and yourself, you will always be a leader. You will be purpose-driven rather than process-driven, and you will make a difference. His motto is straightforward: “If you take care of people, the business will follow.” Steve is a prolific, accomplished author; six of his books - Detour, Enjoy The Ride, Hide Your Goat, Making a Difference, The Cherry on Top and Turn the Page - perennially make the publisher’s bestseller list. Speaking the language of active business leaders, his books and other resources identify practical lessons that grow people and their businesses.

Subscribe to the SMRP SmartBrief

Don’t miss out on the latest M&R news.

Connect with SMRP

Like or follow us to stay up to date with SMRP.

© Copyright 2021 Society for Maintenance & Reliability Professionals