Facility Tours

2018 SMRP Symposium attendees have the opportunity to tour a local Memphis facility to learn about their maintenance and reliability programs on Wednesday, June 6 and Thursday, June 7. 

Cost to Attend

$75 per tour

Local Tours

FedEx Express Experience Tour
June 6 at 10:30 PM 
June 7 at 10:30 PM
Duration: 2 hours

Cut off to register: June 4, 2018

Memphis is home to FedEx Corporation, but more importantly the FedEx Express SuperHub located near Memphis International Airport that coordinates 650+ aircraft across 100 airports around the globe every day. This tour, led by a maintenance employee, explores the following key areas and facilities that ensure FedEx Express is able to ship over one billion packages each year:

Global Operations Control Center (GOC)
The highest level of command in the FedEx Express line haul system, where staff works 24 hours a day to ensure aircraft, personnel and airports have updated information and contingency plans for the hundreds of aircraft in the air.

Primary Matrix Sorting facility
This facility is for average packages (75 lbs. or less) that are scanned, assigned and diverted to a secondary sorting operation.

Observation Deck
Tour attendees have a 360-degree view of the FedEx Express ramp, including many hangars, spare aircraft and a number of facilities throughout the campus.

Where packages over 150 lbs. are moved by forklifts to outbound containers or pallets that are then loaded onto aircraft.

Small Packaging Sorting System (SPSS) facility
A semi-automatic small parcel and document facility home to 800+ employees that has the capacity to sort 325,000 documents per hour.

International Paper Plant Tour
June 7 at 10:00 AM
Duration: 3 hours

Cutoff to register: May 30, 2018

International Paper makes things that weave our world together. We manufacture the paper on which businesses are launched, maps are plotted, contracts are recorded and love notes are treasured. We create packaging that brings fresh fruit to faraway places, protects priceless objects, showcases new technologies and safeguards goods that enhance the lives of consumers around the globe.

Join us for a tour of International Paper’s Corrugated Packaging Facility in Olive Branch, MS to see and learn about our corrugated box-making processes first hand. This facility equips us to remain one of the world’s leading producers of fiber-based packaging, pulp and paper.

About International Paper
International Paper (NYSE: IP) is a leading global producer of renewable fiber-based packaging, pulp and paper products with manufacturing operations in North America, Latin America, Europe, North Africa and Russia. We produce corrugated packaging products that protect and promote goods, and enable world-wide commerce; pulp for diapers, tissue and other personal hygiene products that promote health and wellness and papers that facilitate education and communication. We are headquartered in Memphis, Tenn., and employ approximately 52,000 colleagues located in more than 24 countries. Net sales for 2016 were $21 billion. For more information about International Paper, our products and global citizenship efforts, please visit

DuPont’s Soy Protein Isolate Production Facility Tour
June 7 at 9:30 AM
Duration: 3 hours (including lunch at facility)

Cutoff to register: May 30, 2018

Sign up to tour the DuPont Soy Protein Isolate production facility in Memphis. During the tour, guides will provide a basic overview of the site and walk attendees through areas of the facility. Attendees will learn about the facility’s equipment and DuPont’s maintenance programs. The tour will discuss DuPont’s use of predictive maintenance technologies and equipment reliability activities, such as vibration, lubrication, motor maintenance and thermal imaging.

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To develop and promote excellence in maintenance, reliability and physical asset management.

Contact us

Society for Maintenance & Reliability Professionals

3200 Windy Hill Rd, SE, Suite 600W
Atlanta, GA 30339