Individuals with concerns regarding the certification program materials, personnel, or activities may file a formal complaint. Submission should include sufficient objective evidence to substantiate the claim(s) and appropriate action to be taken. Dissatisfaction based on hearsay will not be considered as a complaint. Anonymous complaints will not be considered.
Complaints and all related documentation will be dealt with in a strictly confidential manner. By submitting this form, the complainant must agree to hold the filing of the complaint in strict confidence. He/she will not announce or promote in any manner, or use personal or institutional communication vehicles, to announce filing of a complaint.